The Sycamores participate in Wolverhampton's Red Bag Project

April 24, 2018

The Sycamores are working in collaboration with Wolverhampton Council and are participating in their Red Bag Project - an initiative which aims to improve the Hospital Transfer Pathway, ensuring residents receive safe and effective support if they need to go into hospital in an emergency.

The Red Bag Project is a joint service between the City of Wolverhampton Council and the Wolverhampton CCG. The scheme ensures residents are given a red "transfer bag" containing paperwork, medication and personal belongings, which will be with them from the moment they leave the care home, until the time they return from hospital.

Based on a successful scheme in London, it was introduced to address gaps in the care and support network – both clinical and socially – for poorly residents who needed to go into hospital.

Councillor Sandra Samuels OBE, Cabinet Member for Adult Services, said: "We are delighted to be introducing this important initiative. Having to go into hospital can be traumatic at the best of times, but particularly so for people who are elderly or vulnerable. The bag will include medication personal belongings, standardised paperwork, personal and clinical information about the resident and assist ambulance and hospital staff. This will help make the resident’s admission and journey to and from hospital as comfortable as possible."

The Sycamores team

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Kind words from our residents and their families

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Baytree Court is a very relaxed home, pleasant staff and one of the nicest homes I visit, always get a smile. Service users seem happy.

Glenys Newbury - Health Care Community Worker

Almond View Care Home

To all the staff at Almond View - a big thank you for looking after Mum, with such kindness and dedication. Despite living 400 miles away, I always had a good feeling that she was in good hands. When I did visit, the staff without exception, stopped to chat to us even though they were extremely busy. Please accept my heart felt thank you to you all - a real credit to Almond View.

Carol

Bankview Care Home

Thank you for the excellent level of care that my father, Frank Boyle, has received. Bankview demonstrated for us the template for a care home and how it should feel and be run. Friendly, welcoming, excellent care levels, length of time staff remain loyal to the home and above all a clear and comforting atmosphere of great leadership.

Barbara and Jan

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Bankview Day care is welcoming and homely, meeting a wide range of needs with well trained staff and individual care for each client.

Bankview Day Care Centre

I understand why mum loves coming to Bank view Day-care it’s a home from home and the activities offered are excellent

J Campbell

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The day care centre has made a huge difference to my life. Best thing I ever done, my week was boring now I have days out and shopping trips and good company.

R Burns

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We can not thank you enough for all the care, support and attention the staff at Baytree Court have given Marc. The staff have always given their time and support to us on visits which has meant a great deal.

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Shelagh Goldie

My uncle, who is a retired GP, recently visited Dad on a trip over from Canada and commented that Craigielea is one of the best places he has ever seen in his experience of elderly care units. Very homely, calm, relaxing and wonderful staff. Keep up the fantastic work you do!

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In all my visits I have been most impressed with the Care and Attention shown by all your staff, who are professional and courteous at all times. We are always welcomed with a friendly smile which makes us feel very much part of the home and being involved

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Please accept my sincere congratulations for performance and efficiency of Grandholm Care Home. The home provides a very professional, caring and motivational environment with an abundance of patience and understanding. The home is a credit to your team and one of the best in Aberdeen.

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