Page 4 - Willow House Brochure
P. 4
Professional care, with a personal touch
At Willow House our priority is to ensure that each of our residents receives the very higheststandards of care and support.
Every resident is an individual with different medical, physical, emotional and social
care needs. Care plans are written in collaboration with the individual and/or family member and can be altered and updated as and when requirements change.
Our 24-hour team of qualified nurses and carers have invaluable experience in understanding the needs of residents,
which is why they always deliver kind
and respectful care that is sensitive to
the needs of others and recognises everyone’s contribution. Our care team are given ongoing professional and personal development training to ensure we support our residents with high quality person- centred care that is forward thinking and individualised to the person’s needs.
